In this highly anticipated industry report, Call Box provides the top veterinary phone trends of 2023 compiled from thousands of phone calls across hundreds of practice partners. This data study unveils the top trends for healthcare phone communication in 2023, provides specific data points to assess phone performance metrics, and offers practical recommendations to enhance your phone handling and increase booked appointments in 2024.
In this comprehensive study, you'll uncover:
The top 6 phone trends of 2023 after reviewing veterinary practices' phone metrics
Key areas of improvement for your practice to focus on in 2024
How you can improve patient experience by bettering your phone skills
Actionable recommendations to achieve your 2024 phone handling goals