Front Desk Strategies for Booking Tough Patients
Unlock the secrets to successfully booking tough patients and elevate your front desk performance.
Are you struggling with overcoming common patient scheduling objections at your medical practice? Do you find it daunting to manage appointments efficiently, especially when dealing with demanding or 'tough-to-book' individuals? You're not alone. Join us for an insightful 20-minute session where we'll equip you with the essential strategies to streamline your front desk operations and effectively book even the most difficult patients.
Watch now to discover:
Proven word tracks you can utilize to book more appointments with tough patients
Strategies for managing appointment availability, minimizing overbooking, and handling scheduling conflicts
Six 'tough-to-book' patient types and how to best cater to their unique needs
Actionable recommendations to train your team to be experts on the phone
Austin started with Call Box in 2021 as a Client Success Consultant hoping he would make a difference. Austin is a proud husband, father of his three-year-old son, and a veteran of the U.S. Army. After two years of successful consulting within automotive, he has now taken his efforts to the Healthcare Consulting team as the Client Success Manager. He enjoys sharing his product expertise to help foster long term relationships and success for his clients.