Resolving a Declining Trend in Healthcare Practices' Call Connection Performance

In 2020, an average of only 63% of patients were able to connect to someone who could help them when calling a healthcare practice. This means a staggering 37% of patient callers slipped through the cracks before even speaking to a qualified staff member. What's worse, call connection is consistently declining year-over-year.

In this exclusive e-book, Call Box compiles top call connection trends by analyzing thousands of healthcare practices' phone metrics. The e-book describes what "connect" really means, offers straightforward strategies to dramatically improve call connection, and shares why your practice should care about this fundamental phone metric.

In this in-depth study, you'll discover:

Common call connection trends experienced by healthcare practices

How call connection directly impacts your practice's bottom line

A clear understanding of what connect really is and why it matters

Straightforward strategies to improve your practice's call connection immediately

By supplying your email, you authorize Call Box to update you about our services. You may unsubscribe at any time.
Ready to learn more about Call Box's comprehensive solutions to optimize phone handling processes?
Click below to schedule a time to talk with an expert about your specific priorities.