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Hospitals
Call Box provides comprehensive phone solutions that simplify communication, improve call handling processes, and increase desired call outcomes.
Cloud Phone System
Ditch outdated hardware systems that are difficult to configure and expensive to maintain. Quickly make adjustments with Call Box's flexible and reliable VoIP system.

Read more about Call Box Cloud Phone System
Comprehensive Call Review
Uncover gaps in phone processes with recordings and reviews of every incoming and outgoing patient call to provide actionable insight for decision-making.
Enhanced Patient Experience
Provide patients with an optimal phone experience by driving a culture of accountability among staff and implementing proactive solutions to problem areas on the phone.
Customized Caller Experience
Call Box delivers an optimal caller experience through custom call routing, specified time conditions, custom auto attendants, personalized voicemail greetings, and more.
Transparent Staff Activity
Call Box presents phone performance, both on an individual staff and enterprise-level view, to understand who is struggling and requires your attention.
Intelligent Routing and Queuing
Call Box connects patients to the right place as quickly as possible based on previous interactions, predicted agent success, and advanced call routing.
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University of Minnesota Physicians Case Study
Connection: The #1 Leak in Your Phone Process
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