Most healthcare practices still view the phone as a ringing nuisance to be dealt with, rather than a prime opportunity waiting to be capitalized on. This mindset causes healthcare practices to lose out on new patients and mismanage caller experience.
In this on-demand webinar, Call Box's Sophia Angst will show you the missed opportunities your practice may have encountered over the phone in 2021 based on newly released industry-wide phone trends. Sophia will then offer strategic recommendations to improve your call outcomes in 2022 to achieve greater accountability, improve patient experience, and boost your bottom line.
In this free webinar, you'll discover:
Where phone trends have shifted in past years and where they are headed
How to stay ahead of competition by owning the phone
Critical strategies that will strengthen your phone accountability to improve patient experience
Specific hours and days of the week where your practice can capitalize on inbound call opportunities
A webinar workbook to relate the topics covered to your own healthcare practice
Sophia has spent the last 3 years working with healthcare organizations to increase their bottom line through improving phone handling and converting more opportunities. Her goal is to ensure that these organizations have the data and skills to own the phone and each reach their unique office goals.