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Everything Just Changed for Automotive Call Tracking
To help dealers truly Own The Phone, Car Wars just released dozens of new AI tools and moved away from add-ons. Now, every feature comes standard: Sales, Service, AI.

Dallas, TX (PRWEB) SEPTEMBER 05, 2018 -- Car Wars has just raised the bar by unleashing all of their features standard in one package. Clients will now be provided with Car Wars' entire suite of features, no more holding back. It is everything your dealership needs to be CRISP on every call.

  • Help customers, quicker: dynamic customer recognition, most qualified routing, relevant caller info on live calls and CDK DMS dip for service info

  • Do more with existing opportunities: Missed Opportunity Alerts, Caller Sentiment Detection, texting, sensitive information removal and keyword detection and Search

  • Gain comprehensive insight: CRISP Reporting, voice recognition, caller gender detection, foreign language translation, voicemail transcription and call recaps

  • Actively improve phone performance: Call Box, Daily Agent Stats Report, Car Wars Edge, listen in to Live Call, Agent Talk Time Analysis and facial expression detection

“This changes everything,” said Mike Haeg, Car Wars' Vice President of Automotive. “With human reviews, AI and CRISP metrics, Car Wars helps help Sales and Service departments respond to customers quicker, gain insight, capitalize on opportunities and actively improve phone performance. Get ready to provide an all-inclusive phone experience -- it's time to unleash your dealership's potential.”

Now, Sales and Service departments have everything necessary to help them Own The Phone. No more excuses and no more lost revenue. Increase your bottom line with Car Wars.

Are you ready? We can't wait to see the success you have with Car Wars.

About Call Box

As the leading provider of comprehensive phone solutions, Call Box believes the phone should be an asset to your organization, not an overwhelming liability to manage. Being top-notch on the phone shouldn't be complicated or time-consuming. That's where Call Box comes in. Call Box leverages human reviewers and artificial intelligence to track, review, and analyze 100% of the calls generated by thousands of healthcare practices. This allows managers to gain in-depth, actionable insight into the outcome of their calls to connect with more patients, improve caller experience, and convert more appointments opportunities.

For more information regarding Call Box, please contact us at content@callbox.com.
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Call Box Announces Newly Designed and Simplified Website Conversion Reports

DALLAS, February 13, 2023 — Call Box introduced a newly designed Website Conversion Report that provides visibility on the originating source for calls placed by patients directly from a dealership’s website or Google Ad by using data-tracking insight.

As the industry-leading call tracking and phone solutions provider, Call Box understands the importance of powerful data, yet believes that doctors and practice owners shouldn’t need an advanced marketing degree to understand that data. That is why the Website Conversion Report is designed to show the various paid sources patients are clicking from to reach a practice’s website and initiate a phone call. Furthermore, phone calls are analyzed to reveal true appointment opportunities and evaluate the success of online placements.

By focusing on a simplified way to deliver powerful data, Call Box’s human review and artificial intelligence categorization identifies actionable opportunities for new patient acquisition. The Conversion Report’s clear and concise data can:

  • Categorize appointment opportunities and booked appointments by paid source, UTM variable, and call extension
  • Compare Session and Call Conversion trends easily by combining them into one graph
  • Provide UTM reporting for visibility into calls based on extension
  • Compare paid calls to total calls for context of paid conversions
  • Locate calls from ads, Call Extensions, in a separate section
  • Download all data in readily available report

“Reading confusing data reports and analytics can be overwhelming and time consuming for busy doctors or practice owners,” Executive Vice President of Product and Marketing Jackie Bowers explains. “We at Call Box know that the phones are important when it comes to booking new appointments, so we decided to create a streamlined report that provides insight on what sources these calls are coming from. Our hope is that this encourages our clients to feel empowered to take charge of their data and get actionable results.”

Call Box prides itself on being the healthcare industry’s leader when it comes to making data accessible and actionable. Being at the forefront of technology, Call Box continues to break barriers and find solutions to generate optimal phone performance for its clients. To see the newly designed Website Conversion Reports, log into Call Box and click the Website Conversion report from the Dashboard or sidebar.