Medical Practices
4 Essential Strategies to Master Front Desk Phone Handling
Watch our FREE webinar to uncover how to enhance overall customer experience by utilizing the phone!
20-Minutes to Crack the Code: Front Desk Strategies for Booking Tough Patients
Uncover the secrets (and proven word tracks) to booking tough patients in our 20-minute webinar!
20-Minute Masterclass: 5 Phone Trends Top-Performing Practices Are Leveraging in 2024
Join Call Box experts to learn the 5 phone trends that top performing practices are leveraging this year!
10-Minute Crash Course:
How to Enhance Patient Experience with the Phone
Only have 10 minutes to spare? Check out our Crash Course to learn how to enhance patient experience with the phone!
20 Minutes to Prepare Your Practice's Phone Processes for 2024
Join our 20 minute webinar to learn the secrets and tips to prepare your phone process for 2024.
On-Demand Workshop: 6 Steps to Prepare Your Practice for the Holiday Season
Check out our Holiday Preparation webinar to ensure you are proactive in ensuring your processes are in place to handle the influx of incoming calls!
5 Secrets to Overcome Poor Call Connection at Your Healthcare Practice
Watch our FREE webinar to uncover the basics of call connection! In this webinar, we share the 5 secrets to overcome poor call connection at your healthcare practice.
The Healthcare Industry's Guide to a Successful GA4 Transition
In this webinar, our resident Google Analytics experts will review the changes that will occur on July 1st and uncover the benefits of GA4 when analyzing phone handling performance.
The 9 Need-to-Knows in Proper Phone Handling
In this webinar, we share the nine best practices when it comes to phone handling, how the phone can be applied to your practice, and reasons why technology cannot replace the patient experience.
The Power of AI: How Artificial Intelligence Can Improve Phone Processes and Patient Outcomes
In this webinar, Sophia Angst and Vivek Jain will discuss trending AI topics in healthcare to educate on opportunities your practice could be missing.
Trends & Tactics: The Top 5 Phone Trends Plaguing Healthcare Practices in 2022
In this webinar, Call Box's Sophia Angst will show you the missed opportunities your practice may have encountered over the phone in 2021 based on newly released industry-wide phone trends.
Why Soft Phone Skills Matter When It Comes to Your Practice's Bottom Line
In our on-demand webinar, Call Box's Nicole Craig will share why soft phone skills matter when it comes to your practice's bottom line and what you can do to improve them.
The 5 Marketing Metrics Your Practice Needs to Know
In this webinar, learn about five distinct marketing metrics your practice needs to be tracking to effectively assess the success of your efforts and develop an ROI-positive marketing strategy.
6 Steps to Connect More Patient Callers & Boost Conversions
In our on-demand webinar, Call Box's Ford Kirk will share how call connection impacts the overall success of your organization and straightforward strategies to improve connection quickly.
The Top 5 Phone Trends of 2020
In this webinar, we share how phone processes have dramatically changed from 2019 to 2020, provide actionable recommendations to improve phone handling, and more!
4 Ways to Get More High-Value Patients on Your Schedule
In our on-demand webinar, Sophia Angst will offer four strategic methods to drive more high-value patients to your practice.
6 Ways Practices Are Managing Higher Call Volume with Fewer Resources
In this webinar, learn about six practical ways healthcare practices are effectively managing increased call volume by leveraging technology, trend-based reporting, and other helpful tools.
Why So Many Businesses Are Moving Phones to the Cloud
In this on-demand webinar, you'll gain a better understanding of what your current phone system is and why there is so much discussion around cloud-based phone systems.
How to Expertly Handle the 4 Most Common Scheduling Objections on the Phone
In our exclusive webinar series, Shallyn Hatcher will uncover the four most common scheduling objections and how to expertly overcome them on the phone.
Mastering Call Box's Top 4 Reports: Confidently Analyze and Take Action on Your Data
In our client-exclusive webinar series, Katie Lorenc will offer her specific recommendations for leveraging the four most critical reports in Call Box.
How to Engage New Phone Handling Staff from Day One
In our exclusive webinar, Matt Cooke and Corey Johnson will offer specific recommendations to create a top-notch onboarding process for your phone handling staff.
The Metrics that Matter in 2020: Phone Training That Translates To Your Bottom Line
In our exclusive webinar, Matt Cooke will review the most impactful healthcare phone trends of 2019 and offer specific recommendations to develop a successful phone training plan for 2020.
5 Hacks to Build an Effective Phone Script for Your Practice
In our exclusive webinar, Matt Cooke will offer five proven hacks for developing an effective phone script that is customizable to your practice.
CONNECTION: The #1 Leak in Your Practice's Phone Process
In this exclusive webinar, Matt Cooke will offer operational and technical recommendations for overcoming gaps in connection.
4 Phone Habits of Highly Effective Practices
In this exclusive webinar, Matt Cooke will guide you through four essential best practices to uncover and resolve leaks in your phone processes.