System and user vulnerability are among the biggest security and exposure points that healthcare practices face today. Whether it be shoulder surfing, unauthorized access, or an old-fashioned brute force attack, security is and should always be top of mind. That is why Call Box is thrilled to introduce a significant update that will streamline how you manage your practice's operations — Single Sign-On Integrations.

Single Sign-On (SSO) allows users to access multiple programs using a single set of credentials, logging in only once. This will provide:

• Enhanced Security: By integrating Call Box with your practice's Identity Provider (IDP), you enhance security and reduce the risk of unauthorized access.


• Simplified User Experience: SSO streamlines the login process, making it convenient for users and eliminating the need to remember a unique username and password for Call Box. This also allows you to apply your own security rules, passwords policies, and login restrictions to Call Box.


• Increased Efficiency: Manage user access from a singular place — your in-house Identity Provider — and ensure compliance with rules and regulations applicable to your organization.

Call Box leverages the authentication capabilities of Auth0 to integrate with a variety of identity providers, including Okta, Google Cloud Platform, Active Directory, Microsoft Azure, and SAML 2.0. Auth0 brings native integrations with major providers and supports custom solutions. Whether you're using a standard provider or a custom solution, Call Box has you covered.

Call Box's seamless Single Sign-On Integration is set to redefine how you manage users, enhance security, and streamline operations. Call Box remains committed to innovation, and with Auth0, we're at the forefront of identity management.

For questions regarding this update, contact your Call Box consultant or Call Box Support.