We are excited to introduce our enhanced Voice Recognition (VR) system, designed to deliver an unparalleled level of accuracy, reliability, and performance. Leveraging the latest advancements in AI and machine learning, our new VR system is set to revolutionize your call management experience, with more precise predictions and faster processing. Transitioning will empower practices with the tools available to stay ahead in today's dynamic healthcare industry.
What is Voice Recognition (VR) and how does it work?
Voice Recognition (VR) is a technology that converts spoken words into digital data. Our system uses advanced AI and machine learning models to accurately recognize and process each agent's unique voice pattern. This allows Call Box to remove the dependency on phone codes, saving you time. This results in calls actually getting assigned, proper follow-up occurring, more appointments booked, and, ultimately, more long-term, loyal patients.
Why should I transition to the Enhanced VR?
Transitioning to the upgraded VR ensures you experience improved accuracy, reliability, and overall performance. Our research has shown the new VR system is significantly more accurate than our legacy product.
Do I have to re-enroll?
Yes, re-enrollment is necessary to harness the full potential of the new and enhanced VR technology.
How do I re-enroll?
For detailed instructions, please refer to our step-by-step guide.
When will the upgraded Voice Recognition be available?
Our upgraded Voice Recognition will become available starting the week of July 15th!
Can I stay on the legacy VR technology?
Starting July 15th, new Call Box users will no longer be able to enroll in our legacy Voice Recognition feature. However, calls will still be processed and predicted as usual for all users already enrolled. If you wish to transition to the new enhanced VR, you can do so starting the week of the 15th. Our legacy Voice Recognition system will be sunsetted at a later date this year.
Why is this version of voice recognition better, and why is it necessary to transition?
Our new system offers significant improvements:
- Improved Model Accuracy: Our new system uses advanced machine learning models trained on larger, diverse datasets for superior accuracy and performance.
- Updated Speech Recognition Algorithms: New techniques and optimizations enhance the system's ability to recognize speech patterns accurately and efficiently.
This upgrade represents our commitment to a more robust and advanced solution, addressing past challenges and future needs.
If you have any questions or concerns about the enhanced VR or the transition process, please do not hesitate to contact your Call Box consultant or Call Box support HERE! Thank you for your continued trust and partnership.