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Operations

Operations is the oil to our machine. This team is full of highly intelligent, engaging people who embrace our ultimate goal of delighting our customers by helping them Own the Phone.

Why You Want to Work Here

Learn from top leadership

You'll get regular mentorship, feedback and interaction with c-level execs, plus gain exposure to every aspect of running a business.

Culture of improvement

We love friendly competition. From personal fitness to exceeding professional goals, we enjoy a challenge to improve ourselves.

Career Growth

At Call Box, it's not about tenure or years of experience; it's about true grit and determination to solve big problems.

It's Not Always About Work

Created by Mister Pixel from the Noun Project Created by  Luis Prado from the Noun Project Created by Juan Pablo Bravo from the Noun Project

You'll never find this job dull or stagnant as its all about what you bring to the table.

Meet The Operations Team

Aaron is a native Texan, having lived in the DFW metroplex all of his life. Although working in the technology field since 2003, his true passion is the great outdoors. When he's not outdoors, hiking or camping, you'll probably find him working in his garden or devouring the latest Stephen King novel.
Aaron Bridges
Operations
Love technology and helping people!
Allen Dinsmore
Operations
n/a
Anju Venugopalan
Operations
I thrive on cultivating workplace cultures that make every day at work exceptional. Throughout my career, I've created innovative, people-centered programs across for fast-paced, high-growth organizations in the technology, telecommunications, entertainment, media, news, and professional sports industries. Originally from Baltimore, Maryland, I've had the pleasure of calling Atlanta and Austin home before settling in Dallas. Beyond the office, you'll often find me exploring new destinations, catching live music gigs, admiring cars I can’t afford, curating my extensive sneaker collection, and spending time with my four-legged partner-in-crime, Sydney.
Anthony Donato
Operations
I live on a farm in Texas.
Brandt Jalowy
Operations
Brian is a Texan born and raised. He has a history in many different industries including; hospitality, medical, and biologics fields. He's looking forward to bringing the combined knowledge gained from past experience to callbox. In his free time he enjoys spending time with his wife and 6 month old daughter, attending live music shows, cooking, and just about anything outdoors.
Brian Sooter
Operations
https://www.linkedin.com/in/bryan-smith-106aa6b1/
Bryan Smith
Operations
Support Team Specialist
Casey Clark
Operations
Cassie studied Early Childhood Education at Northwest Missouri State University and loves hiking, boating and scuba diving.
Cassie Broemmer
Biz Dev
Chris is a graduate of the George Washington University, and a New Jersey Transplant
Chris Spelker
Operations
I am a Telefunky Engineer! *dancing*
Cody Ardoin
Engineering
Recent graduate from Louisiana State University with a Bachelor of Arts in Communication (concentration in Public Relations) and a minor in Business Administration.
Courtlin Long
Operations
A systems engineer.
Damien Burke
Operations
The guy who forces training on the entire company.
Dave Biel
Engineering
call box tech support
David Jalowy
Operations
The head hurts, but the heart knows the truth.
David Zero
Operations
Delia majored in Dance Education at TWU and danced professionally for ten years. She enjoys leading her 2 rescue dogs on adventures, going for motorcycle rides with her husband, attending concerts, musicals and the ballet. She still loves to dance, even if only to an audience of canine companions in her living room.
Delia Mason Weiss
Operations
Helping people is my passion.
Dylan Racine
Operations
Support Agent :)
Ellena Kouchoukos
Operations
-
Gary Moon
Lead Tag
Hello, I'm Gee. I'm from Charlottesville, VA.
Gee Snowden
Accounts
Success Consultant for Car Wars
Harper Lucas
Accounts
Jack founded CI in 1988. He has a degree in Geology from Fort Lewis College and started his career in the Oil & Gas industry. His favorite place is Horseshoe Bay, where youll find him flying, boating, and cooking.
Jack Doege
Operations
A Texas native, Jayah graduated from Georgetown University where he was a 2 time all conference football player. When he isn't working on creative solutions for clients you can find him at a sports event, concert, or enjoying the DFW nightlife.
Jayah Kai-samba
Engineering
Jill studied at Collin County College and Academy of Art University, and soon after fell into a long winded path of various IT tech support roles. She spends her free time cooking, drawing, playing video games, and advocating animal rescue services.
Jill dela Cruz
Operations
NA
Joseph Gaynor
Operations
I enjoy producing music/playing guitar, spending time outdoors with my family. I have a wonderful partner, a daughter, and two dogs.
Josh Lacheney
Engineering
Product Administrator who likes cooking, eating, and drawing.
Joshua Reyes
Operations
Born and raised in Mesquite Tx. Attended Southwestern Assemblies of God University and played baseball. Interests include Writing, music production and sports.
Justin Lee
Operations
Kirsten McCracken Support Agent
Kirsten McCracken
Operations
Konrad has been the point man for CIs technology since 1994. Originally from South Africa, he grew up in Australia and The Netherlands. He is an avid motorcyclist, dog lover, rugby fan, and chef extraordinaire.
Konrad Eysink
Operations
Product Manager
Lamont Toney
Operations
Accounting assistant, nature & music lover.
Leslie Garcia
Accounts
Maggie majored in Radio / TV / Film at the University of North Texas. She has provided professional voice talent to dozens of major brands and radio stations and Call Box Clients. . Maggie enjoys music, cooking and travel, hanging out with her Fordham Masters Degree student/ UT Austin Grad daughter, her sons and their Fiance's/Girlfriends, her dog Sky and her cat Lucy. Maggie is the chief Voice Talent at Call Box and Lead Coach of CRISP Certification Programs
Maggie Park Little
Operations
https://bluelight.co/
Marcelo Ordonez
Operations
Matt is originally from Boston, MA and has degrees in business and project management from Elon University and Southern NH University. His passion is working with others and he has considerable project management experience in both small and large organizations. In his spare time, Matt is an avid Boston sports fan and loves to spend time with friends and family.
Matt Cooke
Operations
Mayra is a born and raised Texan from Dallas. When she isn't problem solving for the Humanatic team, Mayra enjoys long bike rides at White Rock Lake, tattoo collecting, going on adventures with her children, and watching Ever After on repeat.
Mayra Reyes
Operations
Melecia is a hard working young adult that's currently enrolled at a near-by college taking up athletic training sports medicine. Her long time goals is to become her own business owner that helps serve her community.
Melecia Bazart
Lead Tag
From Dallas, TX and Memphis, TN
Michelle Taylor
Operations
Mo is a part of the Humantic team and enjoys cooking, soccer and hanging on the beach.
Mo Aljaser
None
Born and raised in Dallas. Life long Dallas Cowboys fan. Associates Degree in Networking.
Nathan Poole
Operations
Noel Isaacs
Noel Isaacs
Operations
Paul grew up in Houston and went to school at the University of North Texas. He currently resides in Lake Highlands with his wife and three children.
Paul Stus
Operations
My Name is Rey Castro, I attended the University of North Texas earning a degree in Information Technology. For the last 8 years I have worked at Microsoft across different teams. I am excited to join the team at CallBox and get started.
Rey Castro
Operations
Robb is one of our native Texans and attended NTSU (now UNT) before beginning a 13 year career as a DJ. He loves spending time with his incredible family & friends and immersing himself in his favorite sports.
Robb Martin
Operations
TBD
Scott Castillo
Operations
Originally from the Philippines, majored in IT and minor in music for classical piano with UT Dallas
Shaun Yu
Operations
Starr graduated from A&M commerce with a degree in Accounting. She loves to be doing anything outside and watch her little girl grow up. On her spare time she sticks to her first career of being a stylist.
Starr Ross
Operations
An Executive with 23+ years experience proudly serving the Automotive Industry, career started at Asbury Automotive for 12 yrs specializing in the creation and execution of the online digital marketing strategies & call centers for a top 6 Public Group. Then leading and working within Cox Automotive (AutoTrader, KBB, & Dealer.com for 6 years) leading some of the largest sales teams in the country. Leadership executive with Flexdrive (MAAS & SAAS revenue model).
Stephane Ferri
Operations
A seasoned product leader with a passion for cars and technology
Steve Hamrell
Operations
I'm originally from Omaha, Nebraska but graduated from Oklahoma State University- Class of 2020. I am our only in-house, full cycle recruiter and assist with onboarding and general HR functions!
Taylor Bell
Accounts
Hi my name is Tyler! I love working in support!
Tyler Jolie
Operations
Hey, y’all! My name is Victoria. I am a bayou girl, born and raised in south Louisiana. I’m married to the love of my life, Kody, and we have three children: Garrison, Collins, and Banks. I look forward to the opportunities I will have with Call box.
Victoria Moore
Operations
SQL Server DBA
Vlad Musaelyan
Operations
Database Administrator
Wahib Omran
Engineering
Director of Operations and Support
Zach Nielsen
Engineering

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