Many dentists, dental marketing managers, and dental executives lack the necessary insight into their patient calls to make informed decisions when it comes to their phone processes. Often, these individuals are unable to determine which marketing sources are driving new patient opportunities, what's happening on calls that never result in scheduled appointments, which staff members are struggling with particular call types, and more. This gap in knowledge prevents dental practices from resolving potential problem areas on the phone and realizing their full potential.
In our exclusive self-study webinar, Matthew Cooke will uncover how call tracking can solve for this gap in insight and offer dental practices transparent call results to operate more effectively. Furthermore, he'll cover the basics of what call tracking is, how it works, and how it can benefit your practice when leveraged properly.
In this on-demand webinar you'll learn:
Prior to his last 5 years with Call Box, Matthew worked at Epic Systems and has consulted with healthcare organizations of all sizes across the United States. Specializing in communications, change management, and enterprise growth, he is passionate about fusing technology and people to improve patient outcomes and experiences.
CE Zoom LLC, is designated as an Approved PACE Provider by the Academy of General Dentistry. The formal continuing education programs of this program provider are accepted by AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from 1/1/18 to 12/31/21. Provider ID # 373236
This activity has been planned and implemented in accordance with the standards of the Academy of General Dentistry Program Approval for Continuing Education (PACE) through the joint program provider approval of Zoom Education, LLC and Call Box. Zoom Education, LLC is approved for awarding FAGD/MAGD credit.